Returns & Exchanges

At Giant Hoodies, we want you to be 100% cozy in your new oversized gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your hoodie isn't the perfect fit or color, our hassle-free process ensures you can swap it out or get a refund quickly.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to download and print at home.

3

Package Your Hoodie

Place the items in their original packaging or a secure mailer, attach the prepaid label to the outside, and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

As soon as our warehouse team inspects your return, we will process your refund to your original payment method or ship out your new exchange item within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing